Field Service Engineer

About the role

The Service & Repair Team provides technical service, maintenance, troubleshooting, and repair support for Medtronic products across South Korea. The role is based in Seoul and involves regular travel to customer sites nationwide.

Key responsibilities

• Perform troubleshooting, maintenance, calibration, and repair activities on Medtronic products at customer sites and in the service centre.
• Provide technical support and product guidance to healthcare professionals, customers, and commercial teams.
• Support product installations, upgrades, demonstrations, and customer training with technical expertise.
• Maintain accurate documentation of repair activities, inspection records, and service reports.

Required profile

• High School Diploma with 6+ years experience, or Associate’s Degree with 4+ years, or Bachelor’s Degree with 2+ years experience.
• Ability to communicate effectively in English and hold a valid driver’s licence.
• Willingness to travel extensively throughout South Korea.

Required skills

• Hands‑on troubleshooting, repair, and maintenance of medical devices.
• Calibration and preventive maintenance procedures.
• Technical problem‑solving and documentation skills.