ETCH Installation Customer Engineer

About the role

Applied Materials is a global leader in materials science and engineering solutions, creating and servicing equipment essential for semiconductor chips and advanced displays. The ETCH Installation Customer Engineer will work on-site in Pyeongtaek‑NF Summit, Korea, providing installation, maintenance, and upgrade services for customer equipment.

Key responsibilities

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and resolve technical issues.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of experience in customer/field service support or a related technical field.
• Ability to read and interpret electrical and mechanical schematics.
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Digital analytics for equipment troubleshooting.
• Basic diagnostic techniques.
• Maintenance of electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Reading electrical and mechanical schematics.
• Use of hand tools and digital multimeters.
• Microsoft Excel, Word, and PowerPoint.

What we offer

• Supportive work culture that encourages learning, development, and career growth.
• Health and wellbeing programs, including personal and professional support.