OLED Process Support Engineer

About the role

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high‑visibility customer support through on‑site installations, system diagnoses, and the service and repair of complex systems and equipment.

Key responsibilities

• Provide high‑visibility customer support through on‑site installations, system diagnoses, and the service and repair of complex systems and equipment.
• Work closely with the customer to develop leading‑edge processes used to manufacture the most advanced semiconductor chips.
• Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high‑level conclusions on technically challenging process engineering experiments.
• Troubleshoot complex problems; perform multiple root‑cause analyses; and resolve a variety of difficult process engineering and customer product issues.
• Communicate with both internal stakeholders and the customer to achieve goals while building relationships and establishing trust.
• Apply growing knowledge of best practices to offer new perspectives using existing solutions.
• Serve as a resource for junior colleagues, act as a liaison between the customer and business unit, and lead small projects with manageable risks.

Required profile

• Bachelor’s degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics or a related field.
• 4–7 years of experience in the semiconductor fab or equipment industry.
• Strong interpersonal and communication skills to explain sensitive information and build consensus among project stakeholders.
• Proficiency in English language.

Required skills

• Chemical Vapor Deposition (CVD)
• Atomic Layer Deposition (ALD)
• Plasma Reactive Ion Etch (RIE)
• Physical Vapor Deposition (PVD)
• Anneal processes
• Implant processes
• Design of Experiments (DOE) and statistical data analysis

What we offer

• A supportive work culture that encourages learning, development, and career growth.
• Health and wellbeing programs that support employees at work, at home, and wherever they may go.
• Opportunities to work on cutting‑edge equipment and processes that drive the global electronics industry.