Service Sales Support Specialist

About the role

ABB is hiring a Service Sales Support Specialist in Seoul, South Korea, reporting to the Sales Support Manager. The role sits within the Energy Industries Division, Automation Business Area and works closely with the Sales organization and customers throughout the proposal process. It is an onsite position.

Key responsibilities

• Prepare technical descriptions of the applied products and technology and act as a key technical resource in the assigned area.
• Determine costs, prepare final documentation and perform lost proposal analysis, identify causes and recommend follow-up actions.
• Support the local sales organization and customers in choosing the most technically appropriate and cost-effective solutions and in preparing demanding offers.
• Prepare or support technical and commercial offers based on customer specifications, local business and feeder factory indications, and sales directives.
• Analyze customer needs and competitor offers using market and sales information.
• Define the cost of the proposed solution and communicate it to the sales organization.

Required profile

• Minimum 8 years of experience in sales support.
• Bachelor's degree in Electrical Engineering or Electronics Engineering preferred.
• Business-level English (spoken and written) and native-level Korean fluency.
• Strong communication skills, attention to detail and high accuracy in numerical analysis.

Required skills

• Proficiency in Microsoft Excel.
• Proposal management, cost estimation and tendering tools.
• Cost estimation experience, preferably in automation systems.
• Experience with automation systems such as DCS, PLC or related control systems is preferred.