Imaging Service Account Manager

About the role

GE Healthcare is hiring an Account Manager for its Korea Service Commercial division to cover imaging equipment services in parts of Seoul, Gyeonggi, Gangwon and Chungcheong. The role finds opportunities in service renewals, maintenance and digital solutions, proposes customer-tailored solutions and contributes to service revenue growth. It is a customer-facing account management position, open to onsite and hybrid work.

Key responsibilities

• Own assigned accounts across the full equipment lifecycle and develop account growth strategies.
• Drive MSA renewal, conversion and win-back opportunities to meet service growth targets.
• Identify and develop ODS, O&U and digital solution opportunities across the installed base.
• Build strong relationships with hospital executives, BMEs, clinicians and key decision-makers.
• Develop customer-focused value propositions and lifecycle solution proposals.
• Manage service opportunities from pipeline creation through contract closure, keeping forecasts accurate.
• Collaborate with Equipment Sales, Service Delivery and Operations teams, and develop reference accounts.
• Monitor customer needs, market trends and competition, and ensure compliance with pricing, contract governance and commercial approvals.

Required profile

• Minimum 3 years of experience in service sales, medical device sales, healthcare commercial or account management.
• Experience in a cross-functional, matrix organization and ability to travel within the territory.
• Valid driver's license.
• Strong customer relationship management and solution-selling skills.
• Ability to identify customer needs and turn them into business opportunities.
• Strong planning, negotiation and execution capability.
• Preferably 3+ years in medical device/pharmaceutical sales and understanding of imaging medical devices.

Required skills

• Strong communication and presentation skills in Korean and English.