Solutions Engagement Specialist

About the role

The Solutions Engagement Specialist joins UPS Korea to understand customer processes and business objectives, translating them into value‑added supply chain and technology solutions. This role supports the sales organization by delivering consultative sales support and overseeing small to mid‑scale implementation projects.

Key responsibilities

• Conduct product, service, and solutions training for internal and external stakeholders.
• Prepare and present project reports, validate budgets, and perform post‑project user audits.
• Generate revenue through consultative sales activities and build productive business partnerships.
• Participate in pre‑ and post‑customer meetings to assess sales approaches and monitor customer needs.
• Review account information to identify opportunities, advise sales management on solution positioning, and contribute to strategy meetings.

Required profile

• Bachelor's degree or international equivalent.
• Experience evaluating financial indicators to shape account strategies.
• Background in customer analysis, B2B or B2C sales, and supply‑chain related projects.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Access
• Microsoft Outlook

What we offer

• Permanent employment with a global Fortune 500 organization.
• Opportunities for professional growth within a collaborative, innovative culture.
• Competitive benefits and a supportive work environment.