Service Sales Specialist, Cheonan

About the role

This Service Sales Specialist position sits within ABB's Robotics business, which is part of the Connected Care Front-End in Cheonan, South Korea. The role reports to the Service Sales Manager and focuses on driving service sales, generating service opportunities and securing profitable sales in the assigned areas. The work model is hybrid.

Key responsibilities

• Penetrate the installed base (IB), promote upgrades, retrofits and value-add solutions, and sell the full service product portfolio
• Build long-term customer relationships and respond promptly to specific customer needs and issues
• Understand the channel strategy and pricing, prepare and review sales plans, and propose recovery plans when needed
• Generate service sales leads and develop new market opportunities using market trends and potential new service portfolios
• Act as a marketer and salesperson of ABB's service products and solutions at campaigns, trade fairs, exhibitions, conferences and customer meetings

Required profile

• Minimum 3 years of hands-on experience in automation technologies and tools, with demonstrated expertise in industrial automation platforms
• Experience in technical sales, automation engineering or related technical roles is preferred
• Bachelor's degree in Electrical Engineering, Mechanical Engineering or a related engineering discipline; candidates from other technical backgrounds with proven automation experience are also considered
• Native-level Korean and business-level English, with strong written and verbal communication skills

Required skills

• Strong knowledge of automation software and platforms, with the ability to quickly learn and adapt to new technical solutions
• Excellent interpersonal and communication skills, with a proven ability to build and maintain strong customer relationships