People Solutions Specialist (1 Year Contract)

About the role

Santen Korea, a life sciences company focused on ophthalmology, is looking for a People Solutions Specialist on a 1-year contract, based in Seoul. The role provides timely, accurate and professional HR support to employees and managers, handles HR operational activities across the employee lifecycle, promotes self-service tools and keeps compliance with local requirements. It also supports process improvement and works with regional colleagues.

Key responsibilities

• Support employee and manager HR inquiries end to end, guide them on HR topics such as performance management, policies, payroll and benefits, promote the HR Portal and self-service, and keep accurate records of requests.
• Run HR operations: hiring and onboarding, changes and letters, time and leave, benefits updates, contract management and exit/offboarding, and prepare and validate HR documents and workflows.
• Ensure compliance with legal, regulatory and data-privacy requirements in the assigned country.
• Guide managers on CoE processes and self-service for recruitment, onboarding, performance and PIP, and support local site engagement activities such as townhalls.
• Administer payroll, benefits, government reporting and leave management, manage local HR vendors, and support headcount planning, personal expenses and budget/forecast activities with HR partners and analytics.
• Stay up to date with local policies and labour law, document changes, take part in ad hoc projects, share knowledge and back up colleagues.

Required profile

• Bachelor's degree in Human Resources, Business Administration or a related field.
• Minimum 3-5 years of HR generalist, HR operations or HR service delivery experience.
• Knowledge of HR processes and employment regulations in the assigned country (Korea and Philippines).
• Strong customer-service mindset, attention to detail and problem-solving skills.
• Ability to work collaboratively within a regional HR team.
• Proficiency in English and Korean writing and speaking.

Required skills

• Hands-on experience with HRIS and digital HR tools.
• Knowledge of HR processes and employment regulations in Korea and the Philippines.