Lead Forward Deployed AI Engineer

About the role

We are seeking an exceptional technical lead to build and scale Reflection’s Forward Deployed Engineering function within the AI Solutions team, bridging cutting‑edge AI research with real‑world enterprise deployments.

Key responsibilities

• Partner with Deployment Strategists and Sales to understand enterprise customer needs, architect solutions, and develop transformative agentic applications.
• Architect and build complex agentic systems using state‑of‑the‑art models, orchestrating sophisticated LLM workflows and integrating deeply with enterprise infrastructure.
• Collaborate with research teams to adapt and fine‑tune models for customer‑specific needs, contributing to internal codebases for inference, fine‑tuning, and evaluation.
• Own end‑to‑end deployments across hybrid environments (public cloud, VPC, on‑premises), ensuring production‑grade scalability, performance, and reliability.
• Shape and scale the Forward Deployed Engineering organization by defining playbooks, best practices, technical standards, and providing mentorship.

Required profile

• Strong software engineering background with experience shipping production‑grade systems (Python, Typescript).
• Proven track record deploying enterprise software in cloud or hybrid environments using modern DevOps practices (Docker, Kubernetes, CI/CD).
• Deep understanding of machine learning concepts and hands‑on experience with modern AI stacks, including vector databases, RAG pipelines, agent orchestration, evaluations, and fine‑tuning.
• 6+ years of software engineering experience, including 2+ years in a technical leadership capacity delivering AI‑driven enterprise solutions.
• Demonstrated ability to work in customer‑facing environments, understanding user needs and delivering tangible outcomes.

Required skills

• Python
• Typescript
• Docker
• Kubernetes
• CI/CD
• Vector databases
• Retrieval‑Augmented Generation (RAG) pipelines
• Agent orchestration
• Model fine‑tuning
• Model evaluation
• Cloud deployment
• Hybrid environment deployment

What we offer

• Top‑tier compensation: salary and equity.
• Stock options for all contributors.
• Comprehensive medical, dental, vision, and life insurance plus an annual wellness allowance.
• Daily lunch and dinner provided on‑site.
• 22 weeks paid parental leave for all new parents.
• Unlimited paid time off (US) or 30 days (UK).
• Visa sponsorship and long‑term immigration support.
• Regular off‑sites, happy hours, and team celebrations.