Employee Learning & Onboarding Coordinator (Korea)

About the role

Salesforce is looking for an Employee Learning & Onboarding Coordinator in Seoul, Korea, to coordinate and run employee learning and new hire onboarding programs across the JPKT region. The role shapes the first impressions of new Salesforce employees in Korea, giving them a world-class onboarding experience that reflects company culture and values.

Key responsibilities

• Execute, maintain and facilitate in-person and virtual learning experiences, with a focus on the Discovering Salesforce (DSF) new hire program
• Provide English-to-Korean and/or Japanese-to-Korean translation and localization of learning and onboarding content
• Manage stakeholder relationships with local and regional employee success teams, hiring managers and new hires through week one
• Manage vendor relationships and sourcing for learning events
• Oversee logistics such as room booking, layout, catering, swag, expense tracking and room setup
• Maintain standard operating procedures, monitor program effectiveness and give regular feedback to program leads
• For DSF, coordinate candidates from pre-hire to week one, including calendar invites, Q&A support, data collection and analysis, and travel support
• Keep communication open with global employee learning leads, improve global and regional processes, partner with ES Ops and Tech & Communications teams, and work with Badgeforce to ensure new hires receive their badges

Required profile

• Bilingual in Korean and English, or Korean and Japanese
• 3+ years of experience in event management or program coordination
• Strong organizational and project management capabilities
• Strong communication and interpersonal skills with internal and external stakeholders
• Preferred: experience in employee learning, onboarding or HR event planning; familiarity with virtual event platforms and hybrid event management; knowledge of Korean business culture; experience in a global, matrix organization

Required skills

• Workday
• Concur (expense)
• Coupa
• Google Workspace
• Slack