Event Operations Specialist – Onsite Operations for Sports Partnerships

About the role

We are looking for an Onsite Operations Specialist to support the rollout and day‑to‑day operation of one of Fever’s largest sports partnerships in South Korea. The role covers key operational areas across multiple first‑division football clubs, including ticketing, access control and box office operations.

Key responsibilities

• Coordinate Fever operations across multiple football stadiums and matchdays.
• Ensure each venue is operationally ready before doors open, covering ticketing, access control, box office, devices, connectivity, staffing and processes.
• Monitor overall venue performance and identify potential issues before they affect attendees or partners.
• Brief, coordinate and support Venue Managers and freelance operational leads, ensuring clear responsibilities and escalation paths.
• Act as the first operational escalation point, troubleshoot ticketing, access control and onsite workflow issues, and document resolutions.
• Enforce Fever checklists, SOPs and tools, capture learnings, and propose improvements to central operations.

Required profile

• Minimum 3 years of experience in live operations, sports, ticketing, venues, hospitality or a similar high‑volume environment.
• Proven experience coordinating onsite teams or multiple operational stakeholders.
• Ability to troubleshoot operational issues independently.
• Comfortable supervising experienced staff without formal line‑manager authority.
• Strong organizational skills and attention to detail.
• Confident communicator with operational teams and external partners.
• Native Korean speaker with strong professional English.
• Willingness to work evenings, weekends and travel regularly across South Korea.

What we offer

• Attractive compensation package with performance‑based bonus potential.
• Defined contribution retirement plan managed by Korea Investment & Securities.
• 40% discount on all Fever events and experiences.
• 20 working days of holidays.
• Home‑office friendly environment.
• Responsibility from day one with strong personal and professional growth opportunities.
• Young, international team of talented colleagues.