Senior Product Manager – Promise & Transportation Network

About the role

As a Senior Product Manager on the Promise & Transportation Network team, you will own the product strategy and execution for core logistics platforms that generate delivery promises on the Coupang app. You will drive end‑to‑end serviceability across fulfillment centers and last‑mile nodes while improving network efficiency.

Key responsibilities

• Define and execute the roadmap for the Promise & Transportation Network platform, aligning capabilities with rapid business growth.
• Own development and continuous optimization of inventory and promise engines to deliver real‑time, accurate delivery promises.
• Design next‑generation network configuration and change‑management platforms that enable safe topology changes with zero downtime.
• Partner with engineering, data science, supply‑chain and logistics operations to translate complex flows into scalable products.
• Define metrics such as inventory accuracy, network cutoff compliance and change SLA, and use data analytics to reduce latency.

Required profile

• 7+ years of product management experience in high‑scale tech platforms, e‑commerce or logistics.
• Strong understanding of end‑to‑end supply‑chain concepts, including fulfillment node management and serviceability logic.
• Proven track record of owning backend systems, microservice architectures or high‑throughput calculation engines.
• Exceptional analytical skills with hands‑on proficiency in SQL and data‑driven decision making.
• Excellent communication skills to bridge technical teams and business stakeholders.

Required skills

• SQL