Overnight Reservations Agent

About the role

Four Seasons Hotel Seoul is looking for an Overnight Reservations Agent, a line staff position reporting to the Reservations Manager. The role suits someone organized and driven who communicates accurately and efficiently, and who shares a passion for excellence.

Key responsibilities

• Handle field inquiries for transient reservations and turn as many as possible into confirmed bookings
• Use listening and effective communication, together with selling strategies, to close sales
• Record all reservations neatly and accurately on prescribed forms
• Update guest history records and travel agency or company records regularly

Required profile

• Valid work authorization in South Korea
• College degree, preferably in hotel management
• Working knowledge of hotel operations
• Ability to operate computer equipment
• Reading, writing and spoken English

What we offer

• A full-time position within a cohesive team with career growth potential
• A robust benefit plan
• Diverse and challenging work