Digital Sales Representative

About the role

Intuitive, a pioneer in robotic-assisted surgery, is hiring a Digital Sales Representative in Seoul. The DSR expands the adoption of Intuitive's digital portfolio by selling digital products to targeted customers, teaching surgeons how to access and use the technology, and acting as a liaison between internal teams and customers. The role is full-time.

Key responsibilities

• Consult with customers to understand their needs and validate the value drivers of digital solutions.
• Drive adoption of digital solutions and systems (e.g., Case Insights) to key accounts and territories, including new and existing hospitals, working with the Capital team.
• Develop and run short-, mid- and long-term strategies to maximize adoption, using market intelligence and solution knowledge.
• Collaborate with sales, Digital Networking, Clinical Sales, marketing and other functions to sell digital solutions to hospitals and grow their use.
• Drive adoption through targeting, customer support, continuous consultation and thorough training on functionality and benefits.
• Work with key surgeon thought leaders and key customers to build a qualified lead funnel and partner with Key Account, Clinical and Capital teams on targeted customer strategies.
• Engage prospective customers by video, email and in-person meetings, and partner with Sales and Marketing on regional and virtual market events and trade shows.
• Develop KOLs for the digital portfolio, manage a large pipeline of surgeon targets, and use Salesforce to organize activities, manage the pipeline and report territory progress.
• Manage administrative tasks such as reporting, expense reports and product demonstration support, and gather customer feedback for engineering.

Required profile

• Bachelor's degree or equivalent experience.
• Minimum 5+ years of experience in a medical field (surgical field preferred, preferably above the Gwajang level).
• Minimum 2+ years of experience in a business development role in the medical field.
• Preferred: technical sales experience at a multinational IT, server or SI company, and experience selling software/SaaS and subscription solutions to hospitals.
• Preferred: experience in hospital operating rooms, training physicians, and cross-functional collaboration.

Required skills

• Understanding of HL7, PACS, DICOM and EPIC interfaces.
• Ability to influence customers and leadership by phone and video, and to present clearly to surgeons, nurse managers and hospital leadership.
• Self-directed, able to work independently remotely with some in-person sales, and to manage a large pipeline.