K12 Education Account Manager, South Korea (12-month contract)

About the role

Canva is hiring a K12 Education Account Manager for a 12-month contract based in Seoul, South Korea. The role owns the school system lifecycle, from strategy and prospecting to onboarding, execution and results, and focuses on building relationships with school system administrators at national and provincial levels.

Key responsibilities

• Own strategy, prospecting, planning, onboarding, execution and results within identified school systems.
• Manage relationships with key stakeholders and decision-makers at national and provincial levels, providing technical documentation, onboarding help, teacher development resources, Canva tips and strategic guidance.
• Serve as an ambassador of Canva Education with teachers and educators at managed school systems.
• Run a predictable business delivering a customer transformation strategy focused on educational outcomes.
• Build close relationships with educators and learners to understand their needs.
• Use data analysis to identify trends and usage patterns, and share insights with Sales & Success, Product and Marketing.
• Test and iterate on the lifecycle strategy to drive retention and engagement.
• Identify high-value school systems that have not yet signed with Canva, source strategic leads and close deals.

Required profile

• Experience with the district education market and classroom efficiency solutions, able to talk to instructional technology specialists and teachers about improving student learning outcomes through design and collaboration.
• Comfortable driving retention and engagement with software solutions at district level.
• Deep understanding of how schools roll out new technologies and of district-wide deployments.
• Experience implementing new technologies and strong business planning skills, from planning to implementation.
• Experience in community management, including social media processes and tactics for educating audiences.

Required skills

• Excellent collaboration skills with direct and cross-functional teams.
• Effective communication, able to simplify complex topics and present compelling stories to customers and colleagues.
• Growth mindset and eagerness to learn.