Commercial Excellence Specialist

About the role

Support commercial growth and sales force effectiveness by delivering data‑driven insights, performance analytics, CRM excellence, customer segmentation, targeting and reporting capabilities. Partner with Sales, Marketing and cross‑functional teams to improve commercial execution, business planning and decision‑making across Korea.

Key responsibilities

• Own and maintain commercial performance reporting, dashboards and business analytics to support management decisions.
• Analyze sales, customer and account performance and provide actionable business insights.
• Support sales force effectiveness initiatives including customer segmentation, targeting, territory optimization and coverage analysis.
• Monitor sales activities, productivity metrics and KPI achievement, identifying opportunities for continuous improvement.
• Maintain Salesforce CRM data quality, user adoption and reporting accuracy.
• Develop and automate reports using Excel, Power BI and other business intelligence tools.
• Partner with Sales, Marketing, Finance and regional stakeholders to support business reviews and planning processes.
• Drive data governance, reporting standardization and process improvement initiatives.
• Provide ad‑hoc analysis and business recommendations to support strategic and operational priorities.

Required profile

• Bachelor’s degree required.
• 3+ years of experience in Commercial Excellence, Sales Operations, Sales Analytics or Business Intelligence.
• Strong analytical capabilities with the ability to translate data into business insights and recommendations.
• Fluent Korean and business‑level English communication skills.

Required skills

• Advanced Excel
• Power BI (or similar BI/reporting tools)
• Salesforce CRM