Temporary Sales Associate

About the role

Coach, a global fashion house founded in New York in 1941 and part of the Tapestry portfolio, is hiring a temporary Sales Associate in Seoul. The Sales Associate is the front-line ambassador of the brand, delivering a personalized shopping experience, meeting personal and store sales goals and supporting daily store operations.

Key responsibilities

• Represent Coach as a brand ambassador following the Coach Guide to Style and Service.
• Build client relationships through personalized styling, product expertise and fashion advice.
• Drive sales through cross-selling, upselling and tailored recommendations.
• Use mobile POS, clienteling tools and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
• Develop and execute personal sales plans and meet or exceed individual and team KPIs.
• Source new customers, maintain relationships and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers and adapt selling techniques to business needs.
• Complete daily operational tasks such as cash wrap, inventory processing, replenishment and visual merchandising.
• Keep the sales floor and stockroom clean and stocked, process transactions (purchases, returns, exchanges, online pickups) and support inventory cycles.
• Assist teammates, participate in brand initiatives, training and inclusion activities, and welcome feedback.

Required profile

• At least 1 year of sales experience (luxury retail preferred); a combination of education and experience will be considered.
• Knowledge of fashion trends and competitors.
• Strong English proficiency (for EU).
• Ability to work in a fast-paced environment and a flexible schedule including nights, weekends, peak season and public holidays.

Required skills

• POS operation and basic computer proficiency (iPad/laptop, mobile POS).
• Walkie-talkie use and ability to read price and release sheets.
• Preferred: luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills.