PDC (SEMVision) Customer Engineer

About the role

As a Field Service Engineer (Customer Engineer) at Applied Materials, you will act as the primary liaison with customers, installing, maintaining and upgrading semiconductor equipment. You will use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues.

Key responsibilities

• Install, maintain and upgrade customer equipment.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic and gas systems.
• Coordinate and communicate directly with customers to ensure smooth operations.
• Collaborate with senior engineers and customers to understand roadmaps, process flows and business challenges.
• Train and mentor junior field service engineers.

Required profile

• Associate degree, military technical training, field service experience or trade certification.
• 4‑7 years of experience in the semiconductor or equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum or thermodynamics.
• Valid driver’s license and ability to obtain a passport for travel.
• Ability to meet on‑site safety, environmental and COVID‑19 protocols.

Required skills

• Use of hand tools and digital multimeters.
• Basic knowledge of Microsoft Excel, Word and PowerPoint.
• Physical ability to lift up to 35 lb, work in clean rooms and use PPE.