Facilities Coordinator cum Concierge (Seoul)

About the role

JLL is hiring a Facilities Coordinator cum Concierge (사원대리급) for an on-site position in Seoul, Korea. The role covers reception services, visitor handling, office administration and light procurement and finance support, acting as the first point of contact for office, facilities and safety-related inquiries.

Key responsibilities

• Provide professional reception services to employees, visitors and clients, keeping the desk and seating areas tidy and welcoming visitors and registering them.
• Answer calls promptly, maintain the internal phone directory and act as the reception point of contact for office, facilities and safety questions, referring requests to the FM/AFM.
• Coordinate meeting room bookings, arrange visitor and employee parking, and support access card issuance and mail, parcel and courier registration.
• Support procurement and vendor management: contractor access arrangements, document collection, purchase orders and monthly cost coordination.
• Track invoices and supporting documents for reception and office administration, and assist with purchase order documentation.
• Follow workplace health and safety procedures, share suggestions for improving reception services, help with seating plans and safety notices, and coordinate with housekeeping on pantry and office supply stock.
• Provide administrative support for risk and emergency/business continuity communications and follow notification and escalation procedures.

Required profile

• Prior experience in reception is required.
• Experience in facilities, property management, hospitality or a related field is preferred.
• 2-3 years of experience in a corporate environment.
• Professional, friendly corporate image and ability to work well within a team.
• Ability to learn new systems quickly and to interact confidently with all levels of the organization.

Required skills

• Advantageous: understanding of basic property technical aspects such as computer room air conditioning, chillers, fire protection, mechanical and electrical systems and BMS.