[평택포승/서비스엔지니어/원심분리기] Field Service Engineer

About the role

We are seeking a Field Service Engineer to perform basic maintenance and minor repairs on high‑speed separators and decanter centrifuge machines at customer sites. The role involves troubleshooting technical problems, preparing service jobs, and reporting actions to ensure customer satisfaction.

Key responsibilities

• Execute basic maintenance and minor repairs on selected products at customer sites.
• Investigate and resolve basic technical problems on selected products.
• Prepare assigned service jobs according to the FSE Handbook.
• Follow up on actions and promises made to customers.
• Write service reports on site and obtain customer signatures.
• Update service execution IT systems with relevant information.
• Report unsafe practices and safety incidents according to local procedures.
• Capture installed base on site and communicate sales leads to the sales organization.
• Provide proactive recommendations to customers for additional spare parts.
• Execute services in Service Centers as required.

Required profile

• Valid driver’s license with a clean driving record.
• Willingness to work outdoors (over 80% travel).
• Experience with high‑speed separators and decanter centrifuge machines.
• Experience in brewing, wastewater, mining, rendering, or oil & gas applications.
• 2‑3 years of field service engineering experience (preferred).
• Junior college degree or equivalent.
• Intermediate communication skills in English.
• Outgoing, sociable, and responsible personality.

Required skills

• High‑speed separators
• Decanter centrifuge machines