Associate Director - Territory Operations Manager, Cell Therapy

About the role

AstraZeneca's Cell Therapy division is looking for an Associate Director - Territory Operations Manager (AD-TOM), a regional expert supporting Patient Operations and project teams in cell therapy. The role sets and implements compliant policies and standards for treatment centers, partners with Regional Operations Directors on site strategy, leads research and internal reporting, and maintains up-to-date best practices. It builds patient-centered service lines, guides clinical workflows for trials and commercial products, leads site activation and provides ongoing operational, quality and clinical oversight. The position is primarily remote and field-based, reporting to a Regional Operations Director, with up to 50% travel (mostly domestic).

Key responsibilities

• Lead and support clinical and commercial cell therapy initiatives from development through post-market.
• Act as a key leader in internal teams such as Program Management, QA, Manufacturing, Supply Chain, Medical Affairs, Market Access, Compliance and Sales/Marketing.
• Build service lines with external partners (PIs, physicians, nursing, apheresis, cell therapy labs, other HCPs and leadership) and act as the technical expert on cell therapy workflows.
• Ensure compliance with regulatory and accreditation standards (e.g. FACT), audit readiness and continuous improvement.
• Guide clinical workflows, advance apheresis excellence, optimize product handling and inform health outcomes.
• Collaborate with Supply Chain to align logistics and site needs, and lead cross-functional meetings on product and patient workflows.
• Lead site activation using risk-based tools, train site HCPs on product needs and oversee site logistics and regional account changes.
• Oversee raw material collection, product receipt, storage, distribution and infusion, and respond to SOP deviations.
• Support quality records (deviations, CAPA, change control) and design and deliver training for junior team members.

Required profile

• Bachelor's degree with hands-on cell therapy experience (preferred fields: nursing, life sciences, healthcare administration, business).
• 8+ years in cell therapy with progressive leadership.
• Expertise in service lines (infrastructure, resourcing, costs, quality metrics) and proven delivery to timeline, cost and quality.
• Knowledge of cell therapy standards and regulations, and experience selecting and overseeing external providers and developing contracts.

Desirable skills

• Advanced scientific degree and project management experience.
• Program/quality qualifications such as PMP or CPHQ.
• Salesforce or similar CRM experience.