Major Account Executive
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Job description
About the role
UPS is hiring a Major Account Executive in Seoul (Yongdupo-gu) on a permanent, full-time basis, working 40 hours per week from Monday to Friday. The role manages key customer accounts, drives retention and new business, and works closely with Operations, Customer Service and Global Account teams.
Key responsibilities
- Develop and maintain strong relationships with assigned major accounts and act as the primary customer contact
- Drive retention, penetration and conversion business, and manage account strategy, contract renewals and compliance
- Identify and pursue new business through prospecting, customer meetings and proposals and presentations
- Maintain a robust sales pipeline and coordinate internal resources to support service quality and customer satisfaction
Required profile
- Bachelor's degree in a related field; MBA or relevant advanced degree preferred
- Minimum 5 years of sales experience in international express, logistics or supply chain
- Strong understanding of logistics and supply chain concepts, able to explain UPS's value proposition
- Demonstrated leadership, including leading and motivating a sales team
- Analytical approach to sales data and trends
Required skills
- Excellent communication, negotiation and presentation skills
- Proficiency in Microsoft Office and CRM software such as Salesforce
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