Head Bartender

About the role

Four Seasons Hotel Seoul is looking for a Head Bartender, a full-time department-head position reporting to the Director of F&B. The role provides guests with quick and efficient beverage service and requires a complete working knowledge of all products served by the bar.

Key responsibilities

• Develop the beverage offering and service together with the Beverage Manager, Director of Restaurants and Director of Food and Beverage, and oversee the beverage programme across the operation
• Train, coach and discipline bar staff, and lead training sessions, tastings and knowledge/service training for all F&B divisions
• Promote and maximise beverage sales in line with set P&P targets, and review sales and beverage costs and reconcile accounting discrepancies
• Prepare and serve wines, spirits and mixed drinks to recipe and Four Seasons standards, and spot-check weekly inventories of liquor, beer and perishables
• Manage OE inventories, breakages and requisitions, prepare store and bar requisitions, and forecast workloads and arrange shift schedules
• Take part in guest satisfaction improvement efforts, marketing, PR and social media campaigns, and represent the bar at local R&B community and industry events
• Handle guest complaints and special requests, and remain calm and alert during emergencies

Required profile

• Working knowledge of Four Seasons' cultural standards, policies and standard operating procedures
• Solid knowledge of F&B operations, food and beverage service, cost and labour control, merchandising and accounting
• Extensive bartending skills and thorough knowledge of wines, liquors and cocktails
• Leadership, people-management and prioritisation skills, with proven ability to manage multiple priorities with lean resources
• Ability to read, write and speak English fluently
• Flexible schedule, able to work all shifts, weekends and holidays

Required skills

• Bartending and cocktail making
• Wine and spirits knowledge
• Inventory control and cost control
• Operating food and beverage computer systems

What we offer

• A cohesive team with career opportunities and global potential
• A robust benefit plan