ETC Customer Engineer

About the role

The ETCH Customer Engineer works directly with Applied Materials customers to install, maintain, and upgrade semiconductor equipment. You will use digital analytics and basic diagnostic techniques to troubleshoot and resolve technical issues while ensuring high‑quality service.

Key responsibilities

• Collaborate with senior engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics for troubleshooting and apply basic diagnostic techniques under guidance.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers to ensure smooth operations.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of customer/field service or related technical experience.
• Ability to read and interpret electrical and mechanical schematics.
• Valid driver’s license and ability to obtain a passport for travel.

Required skills

• Digital analytics for equipment troubleshooting.
• Basic diagnostic techniques for electrical, mechanical, pneumatic, hydraulic, and vacuum systems.
• Proficiency with hand tools and digital multimeters.
• Microsoft Excel, Word, and PowerPoint.