Director, Sales - Korea

About the role

West Pharmaceutical Services is hiring a Director, Sales for Korea. The role drives sales growth, business expansion and market share by leading key account strategies, strengthening customer relationships, managing sales and account teams, developing pipeline opportunities and delivering accurate sales forecasting and commercial execution. It suits someone who understands science-based industries such as pharmaceuticals, chemicals, life sciences, biotechnology or industrial materials.

Key responsibilities

• Work with business development, account management and strategic marketing to identify and target strategic customers with significant business impact.
• Lead account management teams to build growth plans for strategic customers, including company strategy, supplier strategy and pipeline.
• Manage teams with a strong understanding of technical, scientific or R&D environments, including laboratory, research and technical professionals.
• Turn customer needs, market dynamics and product knowledge into clear business priorities and execution plans.
• Shape the long-term direction of the Korea business using market research, industry trends and competitive intelligence.
• Drive plans for sales growth and year-over-year gross margin improvement across the portfolio.
• Help build an investment and expansion strategy for sustainable, profitable country growth and coordinate its execution.
• Develop capital investment, pricing, commercial contracting and execution models, and support business development on contracting mechanisms and value-add services.
• Work with strategic marketing on third-party model investments and business cases, and with finance on scenario planning for expanded business.
• Ensure customer satisfaction, lead cross-functional teams to sell complete business solutions to strategic global accounts, and proactively solve problems affecting expansion.

Required profile

• Bachelor's degree in a relevant device manufacturing or business/marketing discipline; MBA or equivalent preferred.
• Minimum 10 years of relevant industry experience at leadership level.
• Preferred: financial modeling and strategic planning experience, experience managing multidisciplinary projects, and exposure to R&D, laboratory, technical or industrial materials environments.
• Preferred: experience managing people or cross-functional teams with research, technical or product development backgrounds.

Required skills

• Proven track record in sales and/or marketing.
• Executive-level communication and presentation skills.
• Strong analytical, critical thinking and problem-solving skills.
• Ability to work autonomously and with significant decision-making authority.
• Customer and partner relationship management.

What we offer

• Global career opportunities with facilities across North America, Europe and Asia-Pacific.
• Performance-based bonuses, service recognition and employee appreciation initiatives.
• Volunteerism opportunities through the West without Borders initiative.