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Skills
Experience
Restaurant Manager
Chinese Palace Group, Dubai
2024-10 -
Oversees daily restaurant operations ensuring smooth service delivery and compliance with food safety standards. Coordinates staff scheduling, training and performance monitoring for a high‑volume outlet. Handles guest complaints and implements corrective actions to improve service quality. Prepares operational reports and maintains accurate daily records. Manages inventory and supply chain to support business continuity.
Restaurant Manager
Chinese Palace, Saudi Arabia
2024-07 - 2024-10
Managed daily operations of a high‑volume restaurant, supervising staff and allocating manpower. Trained team members and monitored performance to uphold service standards. Resolved customer concerns and facilitated service recovery when needed. Ensured food quality, hygiene and operational compliance. Produced daily operational reports and supported corrective actions.
Assistant Restaurant Manager
Umami Japanese Restaurant, Dubai
2023-12 - 2024-06
Supported high‑volume F&B operations, coordinating staff and overseeing training and orientation. Handled customer complaints professionally and ensured service recovery. Monitored food quality, cleanliness, and HACCP compliance, maintaining documentation and temperature records. Managed stock levels and supply requisitions. Prepared operational audit reports and assisted in corrective action implementation.
Night Auditor
Paradise Inn Resort, Egypt
2022-10 - 2023-12
Conducted daily financial and operational audits, producing accurate reports for management. Reviewed guest transactions, restaurant orders and revenue records to verify accuracy. Processed voids and adjustments according to hotel procedures. Maintained comprehensive financial and operational records. Supported revenue control and ensured compliance with audit standards.
Languages
English
fluent
Arabic
fluent
Last updated: 17시간 전