Technical Account Manager (Korean Speaking)

About the role

Recorded Future, a threat intelligence company serving over 1,900 clients worldwide, is looking for a Korean-speaking Technical Account Manager. You will own the technical and strategic success of all customer accounts in Korea, working directly with security teams and executives to embed intelligence into their operations. The role combines hands-on technical guidance with consultative advice and plays a central part in customer retention, expansion and business growth in Korea.

Key responsibilities

• Develop and execute customer success plans aligned with business and security priorities, guiding Korean accounts from onboarding through renewal and supporting customers across the broader ASEAN region.
• Guide security teams on platform configuration, integrations and tuning, and monitor adoption, usage and integration health.
• Lead intelligence advisory engagements covering emerging threats, collection priorities, workflows and customer tradecraft.
• Conduct technical and executive business reviews that show customer value, security outcomes and maturity progression.
• Identify account and renewal risks early and partner with account directors to strengthen retention and find expansion opportunities.
• Bring customer feedback to product, intelligence and data science teams to improve capabilities and services.
• Mentor colleagues and improve advisory methods while meeting service KPIs.
• Keep account records current, including customer outcomes, sentiment and action plans for at-risk accounts and high-impact issues.

Required profile

• Professional proficiency in speaking, reading and writing Korean; native fluency strongly preferred.
• 5+ years in customer-facing cyber threat intelligence, security operations or cyber advisory roles in enterprise or vendor environments.
• Bachelor's degree or related experience in cybersecurity, computer science, intelligence studies or a related field.
• Proven success in account health, retention and growth, using adoption and integration metrics.

Required skills

• Strong understanding of intelligence tradecraft, operational use cases and the threat landscape.
• Familiarity with the Intelligence Lifecycle, MITRE ATT&CK, NIST, Diamond Model and Cyber Kill Chain.
• Experience with intelligence platforms, APIs, data feeds, SIEM/TIP/SOAR integrations and SaaS architectures.
• Strong analytical, presentation and stakeholder management skills, able to explain technical concepts to security practitioners and executives.
• Consultative, proactive approach and ability to lead complex initiatives across technical and business teams.