Ion Implant Installation Customer Engineer

About the role

As a Field Service Engineer (Customer Engineer) at Applied Materials, you act as the direct liaison with customers, installing, maintaining, and upgrading ion implant equipment. You will use digital analytics for troubleshooting and apply basic diagnostic techniques to resolve technical issues.

Key responsibilities

• Collaborate with Senior Field Service Engineers to install, maintain, and upgrade customer equipment.
• Use digital analytics for troubleshooting and apply basic diagnostic techniques.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
• Coordinate and communicate directly with customers to ensure smooth operations.
• Fulfill additional duties as assigned.

Required profile

• Associate degree, military technical training, field service experience, or trade certification.
• 1–2 years of experience in customer/field service support or a related technical field.
• Ability to read and interpret electrical and mechanical schematics.
• Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
• Familiarity with hand tools and digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Valid driver’s license and ability to obtain a passport if travel is required.

Required skills

• Digital analytics for troubleshooting.
• Basic diagnostic techniques.
• Maintenance of electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Reading electrical and mechanical schematics.
• Use of hand tools and digital multimeters.
• Microsoft Excel, Word, PowerPoint.